- What is Spare Leash?
Spare Leash is a pet sitting platform that connects pet owners to verified pet sitters. All of our services are in a home, 💯% cage-free. Launched in 2017, with high standards set in place, this market space was designed by pet owners for pet owners, allowing them to find the perfect pet sitter with a click of a button. Spare Leash services are tailored; allowing pet owners to be worry free and animals to be cage-free in a home environment.
- Is it safe to book on Spare Leash?
Safety is our number one priority. Every pet sitter on the platform has passed an interview with a Spare Leash team member, has a verified passport and pet experience. All pet sitters have reviews and profiles which you can check yourself for free directly on our site.
Secure payments. Spare Leash hold payments and release to pet sitter only after the sitting has been finished. We accept both WeChat and Alipay.
Photo & Video updates is a must during all Spare Leash services. During the pet sitting service, pet sitters must send photo and video updates every day allowing clear communication with pet owners.
24/7 customer support. You can always talk to us directly and our team will be happy to assist you at any time. You can click on the blue icon in the right bottom corner to chat with Spare Support, contact us by phone on the bottom of the page or add us in WeChat: SpareLeash .
- What if I don't like pet sitter I booked?
No problem at all! If for any reason you don't like a pet sitter, SL customer support will help you find a replacement or issue refund. No obligations whatsoever. We always want to find the best match for you and your pet.
- In which cities in China are you?
At the moment, Spare Leash has verified pet sitters in Shanghai, Beijing, Hangzhou, Suzhou, Nanjing, Ningbo, Guangzhou, Shenzhen and Chongqing. To see who we have near you sign up today!
- Can I meet SL team?
Yes, if you are in Shanghai. Spare Leash holds various pet events on a weekly basis where you can come and meet us in person and become a part of Spare Leash pet community. You can find more information about events in our WeChat official account: SpareLeash .
- How to book a pet sitter?
Click Find a Pet Sitter, choose dates & service, send requests to pet sitter nearby, complete payment, then chat and have meet & greet.
